Online Booking of Seats for Mass at St Augustine of Canterbury
Online Booking suspended from 5th September
All the previous instructions no longer apply, given the lifting of Covid restrictions, but please note the
- If you wish to have some social distance, leave a two seat gap from the next person;
- All are encouraged to scan the NHS QR CODE displayed;
- Masks are still highly recommended with the use of hand sanitisers supplied;
- You are welcome to use a hymn book and mass book, collecting on your way in and depositing back as you leave;
- If you have any Covid-19 symptoms, please do not attend church.
There are important changes effective for bookings from Sunday 22nd August:
- Bookings for Sunday Mass should still be made at latest before 12 noon on the Saturday before the
Sunday you wish to attend Mass.
- Booking is no longer essential: seats that have not been booked, including seats not posted on the
booking site, are available on first come, first served basis.
- Standard seat bookable seats have been created. Standard seats are laid out mainly in
groups of four or five chairs. The booking site allows you to book up to five seats in one booking (the drop down menu
beside the title 'Standard seat').
- Single seat and 2 Seat Group tickets are still bookable, including those marked C for chapel. Please
be aware that these will be particularly important for those whose hearing needs, or health or confidence makes
distancing particularly important. On the other hand, if that is you, please do not hold back; there are plenty of seats
now set out in the church.
- We will take contact details for test and trace purposes. Bookings should help to keep waiting at
the entrance to a minimum.
To make a booking
- The link to Ticket Tailor is https://www.tickettailor.com/events/saintaugustineofcanterbury
- The site will ask you to put in the name of the person attending (or one of the group), the e-mail address being that
of the person booking (as these may not always be the same).
- The site will confirm your booking, but there will be no 'tickets' issued. Stewards will have a list on the
day, as previously
- If you do not require a single or 2-seat group, please choose the number of 'standard' seats you need.
- If you are looking for a single or 2-seat group, then as before, ask first for the number of seats you want but, if
that exact number is not available, please ask for the next larger size group.
- If you cannot access online booking, please ask a friend to help you, if possible. Please ask your friend to use your
name, rather than their own, as the booking name for your seat(s).
- If you need assistance please, for the time being, continue to call or text 07950924349 and leave your name,
telephone number, the date you want to attend Mass and the number of seats you require.
- Please book no more than two weeks in advance.
To cancel a booking
If you cannot attend the Mass you have booked, please let us know by email to the parish office (cilck here
to Email) or by text or call to 07950924349.
Additional notes when attending Mass
- You should aim to arrive at least 15 minutes before Mass so stewards have enough time to get you seated and to allow
Mass to start promptly.
- If you turn up without a booking, you will be seated according to the spare capacity.
- Please follow the stewards' instructions but note that you will usually be invited to find your own seat.
- In longer rows, please start at the END of a row, not in the middle. Please leave THREE CHAIRS between family groups.
This may mean that a row is full when one group has sat in it e.g. two singles can sit one at either end of a 5-seat
group, but a larger group will 'fill' that set of chairs.
- You have to wear a face covering in the church, except to receive Holy Communion or for certain other specific roles
(such as Readers whilst they read).
- Please bear in mind that doors and windows will be open to provide maximum fresh air in the church, so you may find
your seat to be draughty or cold.
- PLEASE as stewards are less visible, do pay attention to SPACE around you, avoid crowding in doorways, in queues
(e.g. for Holy Communion) and in front of the building.
- Sunday Mass attendance at present is still not obligatory and you can alternatively attend a virtual Mass or one of
the weekday Masses.